Love this apartment! Have nothing but good to say about the apartment itself. We just have a 1-bed, but itâs a great space for a 1-bed. We donât ever feel cramped like many 1-bedâs make you feel. The room is big with a nice walk-in closet, kitchen and living room feel nice and open (room for a kitchen table and wall piano even), love having a washer and dryer, laundry room is big and great for storage, and love the big bathtub with built in shelving.
The only reason Iâm giving this a 2-star is because communication with management is not always ideal. Iâve had a few instances when I've emailed the office and have never heard back. It can also be hit-or-miss to catch people in the front office even during office hours, and I've tried at different times in the day. And maintenance requests don't always seem to go through. Then I try a few times to get through to the emergency maintenance number, but they just say they'll talk to the office and I never hear back. So I end up having to try several times over the course of the week to either drop in the office or somehow get ahold of them over the phone. We also never know who to contact if someone parks in your reserved parking space.
Other than that we love this place! And the front office people are always so pleasant when we do contact them or see them in person. It is just hit-or-miss sometimes with communication between management and residents. Definitely willing to update this review to 5-stars if we see this improve a bit:)
Edit:
In the past few months Iâve seen significantly better communication (both over the phone and over email) from the management and front office. So as promised Iâm happy to give 5 stars!
Mackay Jacobsen
July 25, 2019
